211 Telephone Numbers
211 information lines are active in 40 states and the District of Columbia to link residents with a network of government and community social service providers. This service specializes in referrals that meet essential human needs for food, shelter, financial assistance, and health care.
District of Columbia | 211 Answer Please!
DC’s 211 telephone line is now part of the mayor’s citywide call center. The service line is available 7 days a week, 24 hours a day, 365 days a year. For more information:
- Website: http://answersplease.dc.gov/ (new window)
- Email: firstname.lastname@example.org
- Telephone: (202) 463-6211
Maryland | 2-1-1 Maryland (new window)
2-1-1 Maryland is partnership of 4 agencies working together to provide simple and easy access to health and human services information. Experienced staff members help callers explore their problems and connect them with public, nonprofit, and private community resources that can help with their situation. This service is free and confidential. Callers may remain anonymous. Available 24 hours a day, 7 days a week. For more information:
- Verizon landline and wireless customers: 211
- All other carriers in the Greater Baltimore area: (410) 685-0525
- Throughout Maryland: (800) 492-0618
- TTY: (410) 685-2159 — Available Monday-Friday, 8:30am-4:30pm
- Website: http://www.211md.org
Virginia | 211 Virginia (new window)
This line is a free 24-hour service of the Virginia Department of Social Services, provided in partnership with the Council of Community Services, the Family Resource and Referral Center, CrisisLink, The Planning Council, the United Way of Central Virginia, and the United Way of Greater Richmond & Petersburg. For questions or for more information on how to locate services or list your agency in Virginia: